Privacy Policy

Who We Are

Bearhouse Global Limited and Bearhouse Logistics Ltd (‘we’ or ‘us’ or ‘our’) gather and process your personal information in accordance with this privacy notice and in compliance with the relevant data protection Regulation and laws. This notice provides you with the necessary information regarding your rights and our obligations, and explains how, why and when we process your personal data.

Bearhouse Global Limited registered office is 35-37, Ludgate Hill, London, England, EC4M 7JN registered in England and Wales under company number 08527180 and Bearhouse Logistics Ltd registered office 130 Old Street, London EC1V 9BD registered in England and Wales under company number 12332728. We act as the data controller when processing your data. Our designated Data Protection Officer is Barry Head can be contacted at Unit A, Suite 4, Tectonic Place, Maidenhead, SL6 2YE or on telephone 0333 7000 070 or email info@bearhouseglobal.com. 

Information That We Collect

Bearhouse Global Limited and Bearhouse Logistics Ltd processes your personal information to meet our legal, statutory and contractual obligations and to provide you with our products and services. We will never collect any unnecessary personal data from you and do not process your information in any way, other than as specified in this notice. 

The personal data that we may collect from you if requested on any form is: -

·  Name

·  Business Email

·  Mobile Telephone Number

We collect information in the below ways: -

·  Face-to-face

·  By email

·  By post

·  By telephone

·  By text message

·  By facsimile

How We Use Your Personal Data (Legal Basis for Processing)

Bearhouse Global Limited and Bearhouse Logistics Ltd takes your privacy very seriously and will never disclose, share or sell your data without your consent; unless required to do so by law. We only retain your data for as long as is necessary and for the purpose(s) specified in this notice. Where you have consented to us providing you with promotional offers and marketing, you are free to withdraw this consent at any time.  The purposes and reasons for processing your personal data are detailed below: -

·  We collect and store your personal data as part of our legal obligation for business accounting, payroll and tax purposes;

·  We collect and store your personal data in order to facilitate the relationship between Bearhouse Global Limited and you as a Client of Bearhouse Global Limited and Bearhouse Logistics Ltd. For example, Bearhouse Global Limited and Bearhouse Logistics Ltd may be required to write to you at your address or contact you by email should Bearhouse Global Limited and Bearhouse Logistics Ltd wish to notify you regarding any changes to the terms and conditions of our contracted services with Bearhouse Global Limited and Bearhouse Logistics Ltd;

Your Rights

You have the right to access any personal information that Bearhouse Global Limited and Bearhouse Logistics Ltd processes about you and to request information about: -

·  What personal data we hold about you

·  The purposes of the processing

·  The categories of personal data concerned

·  The recipients to whom the personal data has/will be disclosed

·  How long we intend to store your personal data for

·  If we did not collect the data directly from you, information about the source

If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information and we will strive to do so as quickly as possible; unless there is a valid reason for not doing so, at which point you will be notified. 

You also have the right to request erasure of your personal data or to restrict processing (where applicable) in accordance with the data protection laws; as well as to object to any direct marketing from us. Where applicable, 

you have the right to data portability of your information and the right to be informed about any automated decision-making we may use. 

If we receive a request from you to exercise any of the above rights, we may ask you to verify your identity before acting on the request; this is to ensure that your data is protected and kept secure.

Sharing and Disclosing Your Personal Information

We do not share or disclose any of your personal information without your consent, other than for the purposes specified in this notice or where there is a legal requirement. Bearhouse Global Limited and Bearhouse Logistics Ltd uses third-parties to provide the below services and business functions; however, all processors acting on our behalf only process your data in accordance with instructions from us and comply fully with this privacy notice, the data protection laws and any other appropriate confidentiality and security measures.

Safeguarding Measures

Bearhouse Global Limited and Bearhouse Logistics Ltd takes your privacy seriously and takes every reasonable measure and precaution to protect and secure your personal data. We work hard to protect you and your information from unauthorised access, alteration, disclosure or destruction. 

Transfers Outside the EU 

Personal data in the European Union is protected by the General Data Protection Regulation (GDPR) but some other countries may not necessarily have the same high standard of protection for your personal data. Bearhouse Global Limited and Bearhouse Logistics Ltd does not transfer or store any personal data outside the EU.

How Long We Keep Your Data

Bearhouse Global Limited and Bearhouse Logistics Ltd only ever retains personal information for as long as is necessary and we have strict review and retention policies in place to meet these obligations. 

Where you have consented to us using your details for direct marketing, we will keep such data until you notify us otherwise and/or withdraw your consent.

Lodging A Complaint

Bearhouse Global Limited and Bearhouse Logistics Ltd only processes your personal information in compliance with this privacy notice and in accordance with the relevant data protection laws. If, however you wish to raise a complaint regarding the processing of your personal data or are unsatisfied with how we have handled your information, you have the right to lodge a complaint with Barry Head and / or the supervisory authority:

·  Information Commissioners Office (ICO)

Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

Telephone: 0303 123 1113

Live Chat: https://ico.org.uk/global/contact-us/live-chat

Consent

Bearhouse Global Limited and Bearhouse Logistics Ltd take your privacy seriously and will only process your personal data with your consent and in accordance with the terms stated in our Privacy Notice.    

I confirm by reading this policy that I have been provided with a copy of Bearhouse Global Limited and Bearhouse Logistics Ltd’s Privacy Notice & Data Protection Policy and given relavant consent by doing so.